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Effective Date: January 14, 2026

Last Updated: January 14, 2026

Welcome to CITRIS Quest (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. Please read this Privacy Policy carefully. By accessing or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.


1. Information We Collect

We collect information that you provide directly to us, information that is collected automatically when you use the App, and information processed by third-party services that support our functionality.

1.1 Account Information

When you create and use an account, we collect:

1.2 Game Progress and Profile Data

To enable core gameplay and personalization, we collect and store:

1.3 Location Data

CITRIS Quest uses location data to power game mechanics such as tagging your scans and showing nearby quest sites.

When you take a scan, we may collect:

Important:

1.4 Photos and Image Data

When you use the camera in the App:

Before upload, images may be cropped to a square format and compressed to reduce file size. Images are stored in cloud storage and associated with your user ID and scan records.

1.5 Scan Records

Each scan you perform may create a record containing:

These records power features like the community feed, tag collections, and leaderboards.

1.6 Feedback and Support Data (Optional)

If you choose to submit feedback or support requests, we may collect:

Feedback may be visible to others depending on how access controls are configured.

1.7 Device and Technical Information

When you use the App, we may automatically collect technical information such as:

This information helps us ensure compatibility, troubleshoot issues, and improve the App.

1.8 Offline Data

The App supports offline usage. When offline, we may store:

Offline data is synced to our servers when an internet connection is restored. XP/Bits are typically awarded once data is successfully synced.


2. Permissions We Request

To enable the App’s core features, we request the following permissions. You can manage these permissions in your device settings.

2.1 iOS Permissions

2.2 Android Permissions

If you choose not to grant certain permissions, some features (such as scanning or location-based functionality) may not work as intended.


3. How We Use Your Information

We use the information we collect for the following purposes:

We may combine information collected across these categories to support these purposes.


4. Data Storage and Retention

4.1 Cloud Storage (Supabase)

We use Supabase as our backend infrastructure for database, authentication, and file storage.